Support Article
I forgot my password or want to change it and can't log in
Sign in with an email code
Current versions of AlgoApp can sign you in with a verification code instead of a password.
- Open AlgoApp or AlgoApp Web.
- Enter the email address for your existing AlgoApp account and choose "Send Code".
- If a password box appears, choose "Forgot Password?" to request an email code.
- Enter the six-digit code from the email in AlgoApp.
This signs you in; it does not ask you to create a new password. Older app versions may instead send a password-reset link. Follow the instructions in the email for the version you are using.
If you cannot sign in
- Check spam or junk folders and confirm the account email is correct.
- Use the latest code if you requested more than one.
- If you normally use "Continue with Apple" or "Continue with Google", use the same sign-in method. An Apple private relay address may differ from your usual email.
- Contact support@algoapp.ai if you no longer have access to the account email.