No audio or sound playback on iPad or iPhone

If audio does not play on iPhone or iPad

If you tap an audio control and see it respond but hear no sound, check the device audio settings first.

Try these steps

1. Turn the device volume up.
2. Make sure silent mode is off.
3. If your device uses Control Center instead of a side switch, make sure sound is enabled there.
4. Disconnect Bluetooth headphones or speakers you did not mean to use.
5. Close and reopen AlgoApp, then try again.

Also check

• Focus or Do Not Disturb settings
• whether other apps can play sound normally

If sound still does not work after these checks, contact support with your device model and iOS version.