No audio or sound playback on iPad or iPhone

Check media playback

1. Start playback in AlgoApp and increase the device's media volume while it is playing.
2. Check the selected audio output, including Bluetooth headphones, speakers, and AirPlay.
3. Confirm the card's audio has downloaded. Reconnect to the internet if the file or generated speech is not available locally.
4. Try another card and another app to see whether the issue affects one recording or all playback.
5. Update AlgoApp and restart it.

Current iPhone/iPad builds use media playback audio, so Silent Mode or Focus is not normally the reason card audio is muted. Notification settings are separate from card playback.

For text-to-speech, also check the field's language and speech settings. Contact support@algoapp.ai with the device model, iOS/iPadOS version, AlgoApp version, and whether the problem affects recorded audio, text-to-speech, or both.